Since 2020, KTBA has been providing supplier audits for Brand Masters in Oosterhout, the Netherlands. Brand Masters is an internationally operating, commercial and logistics service provider. Besides buying and selling A-brand chocolate, confectionery, soft drinks and household goods, Brand Masters also develops its own portfolio of concepts within these categories. Suppliers are an essential link in their business operations. This is why it places a high value on supplier audits. “They are perhaps the most important in our organization,” says Astrid de Weerd, QA Officer at Brand Masters.
The audits not only bring suppliers’ production processes into clear focus. They also reveal areas for improvement, the so called ‘Critical Control Points’ that keep Brand Masters on its toes so that it continues to bring quality products to market and the business processes are safeguarded. “If you want to take your company to the next level, you have to invest in audits,” Astrid explains.